Frequently Asked Questions

We are an online early childcare centre staffing platform

This app is totally free to sign up

Register and we will contact you and arrange an interview. If you are successful, you download the Staff My Team app and set up your profile. Start accepting work that suits your schedule.

We offer an alternative to the existing systems for covering staff gaps. By using mobile technology and algorithmic matching functions, we offer rapid access to skilled staff. For facilities: our service agreement provides clarity and confidence in the service that we’ll provide. Staff My Team will be there to partner with you to provide support 24/7, 365 days a year to fill any staffing gaps.

The Staff My Team app is where you’ll book and manage all your shifts.

Sign up to Staff My Team/ Fill in “Post A Job” and click “submit”/ We will connect you with the right teacher/support staff.

Invoices will go out weekly or fortnightly with payment due 14 working days from receipt of invoice.

You can cancel a shift via the app. Strictly speaking, we don’t want relievers to do this as it creates disruption for the child care centres involved. However, we appreciate that life is complex and plans change.

A cancellation of a confirmed job would need notice of cancellation no less than 24 hours from the start of the confirmed job booking. A confirmed job booking cannot be cancelled within 24 hours. If you cancel a job within 24 hours, a 50% charge of the full booking amount will apply. You will not be charged a cancellation fee if no candidate has confirmed your job yet.

Invoices will go out daily with payment due 14 working days from receipt of invoice.

All relief staff are vetted according to MOE/MOH requirements. They will be interviewed, reference checked, police checked and meet the safety checking for vulnerable children requirements.